We now have an FAQ list that we hope will help you
answer some of the more common ones.
1. My vehicle glass is leaking water after my job was completed.
If you experience water leaking from any point where the replacement occurred, contact us immediately. We will organise for you to bring your vehicle in and conduct a leak assessment to determine if the water leak is due to the glass replacement.
2. My safety camera recalibration wasn't completed or completed correctly.
Contact us so we can organise for your vehicle’s ADAS technology to be assessed, and for the recalibration to be completed to manufacturing standards.
3. After my vehicle glass replacement, parts of my car aren't working properly, what do I do?
If parts of your vehicle are not working after a glass replacement, contact us to organise for you to bring your vehicle in for an assessment to determine if the vehicle fault is a result of the glass replacement.
4. What is O'Brien’s warranty on windscreen repair and replacement?
Like anyone – we love receiving compliments! If you’re impressed by the customer service you received from our experts or the outstanding quality of the job please leave a review on our Google My Business profile.
Echuca Windscreens are happy to answer any of your questions about the repair or replacement services, please contact us or visit our store in Echuca.
We are very proud of the service we provide and stand by every product we carry. Read our testimonials from our happy customers.
From the start it was all smooth! From dealing with my insurance company to dropping my car back off to me. The information i receievd on pricing and dealing with insurance was amazing! They know what they are talkimg about! Can not thank these guys enough for helping me so quickly and professionally!
Moama, New South Wales
Greg went above and beyond, personally and professionally to ensure that a new windscreen was obtained and fitted as expediently as possible. We were back on the road in just over 24 hours. This would not have been possible without the compassionate efforts of Greg. Thank you.
Genuine customer service and high attention to detail. Thanks guys, we identified my car has a sunroof leak together. Could not recommend more highly.